// archives

Things That Suck

This category contains 5 posts

Nathan vs. Sump Pump Vapor Lock: How I Could Have Kept My Basement From Flooding With a Drill Bit

Carefully placing a hole in the drain pipe from a sump pump avoids vapor lock. Doing so 5 years ago would have saved me thousands of dollars, avoided damage to my finished basement, avoided multiple visits from a plumber, and saved me tons of stress. Since I drilled the hole there has been no vapor lock and there has been no flooding. But unfortunately I didn’t know what to search for. I didn’t know about vapor lock.

American Airlines is So Friggin Stupid

So check this out: My original flight was booked in December to fly from St. Louis to Seattle in February. Total price $250. Turns out I have to return to San Jose first, so I called to change my flight. Total price to change my flight to San Jose instead of St. Louis: $375. OK, [...]

Webinar: Top 10 UX Mistakes That Hit Your Bottom Line

UPDATE 3/5: Here’s a great post on 9 common usability mistakes with examples and solutions on the Smashing Magazine blog. Thanks to Mathias Crawford for the link.
UPDATE 2/26: Thanks to everyone who attended. Those I have heard from said they enjoyed. I’ll update this post with the recording when it is available.
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I’ll be doing [...]

Sucky Canon Video Switch

Two interaction designers (George Luc and myself), along with a handful of Indians, show us why the Camera-Video-Review switch sucks on what otherwise are great digital cameras.

Lotus Notes Sucks

Every day when I fire up Lotus Notes to check my email or calendar, some part of the interaction frustrates me to no end, launching me into an expletive soaked tirade that anyone within earshot can attest to.

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